Risk Management Team:

In-House Management Team - In an effort to better serve our clients and temporary employees, TMD Temporaries offers an in-house Risk Management Team consisting of a Risk Manager and a Claims Manager. The Risk Manager is responsible for leading all field operations safety and risk management training, as well as investigating large Workers Compensation claims and developing safety programs for our clients and employees. Our Claims Manager is responsible for all insurance claims and injuries, wage verifications and OSHA filings. She assists with safety programs to better serve our customers and to ensure the safety of our employees.

Risk Management Advisor (RCS) - TMD has enlisted the assistance of RCS (Risk Control Services) to advise us in such areas as training and safety management. RCS, a leader in the industry, is the only organization recognized by the ASA as qualified to train, evaluate and certify companies under the WRC (Worker’s Compensation Risk Certification) standard.

Third Party Claims Administrator (Gallagher Basset) – TMD has procured a third party administrator (TPA) to control costs, as well as to adjust and finalize Workers Compensation claims. Gallagher Basset offers a comprehensive menu of risk management services, including claims management, information management, medical cost containment and appraisal services.

Current Risk Management Initiatives:

WRC “Work” Certified – To be awarded Workers Compensation Risk Certification (WRC), a company must undergo a thorough review of their operational practices as they apply to hiring, client safety evaluations and partnerships, screening, substance abuse, talent matching, employee orientation, incident investigations and corrective measures, and return-to-work programs. The review is then measured against a series of best practices developed by an advisory council of insurance carriers, insurance brokers, and staffing industry risk managers. Risk Control Services (RCS), the nation’s 5th largest independent risk management consulting firm, conducts ongoing audits of the operations of each WRC Certified company. Annual audits are required in order to maintain certification. TMD Temporaries is proud to be WRC “Work” Certified, which is recognized by the ASA.

Benefits from this partnership include:

Familiarity with Customer Facilities

Talent Matching

Lower Turnover

Less Dowtime and Increased Productivity

Preservation of Customer Safety Record

Client-Specific Orientation

Safety Consultation

Branch Personnel Training - Our Risk Management program includes extensive training for OSHA certification of our branch personnel, as well as a mandatory safety orientation to maintain a healthy, risk-free environment for our temporaries and customers. TMD, together with RCS, equips our branch personnel with safety programs and training webinars for new hires, allowing us to lessen the chance of injury by offering our clients well-screened and highly trained temporaries. TMD has fully implemented a new Interactive Orientation on Loss Prevention and Loss Control where every employee completes this training process within the first 6 months of employment.

Worksite Evaluation Preparation and Usage - Our sales personnel, along with our Risk Manager, provide in depth, on-site Safety Reviews and Safety Programs tailored to our clients. Our Risk Manager and branch personnel make decisions that maintain a safe working environment.

Injury Investigation – TMD and our third party administrator strive to ensure safety in the workplace for all of our employees. In the unfortunate event of an injury, we provide an on-site investigation, which includes recording of statements, indexing and administering of post-accident drug testing. Our medical providers are carefully screened and we offer 100% rehabilitation employment.

Background Checks/Drug Testing - TMD will also perform background checks upon request, based on client need. TMD has a strict policy of mandatory drug screenings for all injured workers. We also perform random drug testing or will tailor a testing program to suit our customers’ needs, in order to provide our clients with the best personnel.